Privacy Policy

Last updated: 10/12/2025

Information Collection

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to:

• your name
• your email address
• your company name
• your phone number
• any information submitted voluntarily through contact forms

We only collect data that is strictly necessary for:

• creating and managing your customer account
• providing access to technical documents and services
• responding to your enquiries
• complying with legal obligations

We do not collect any sensitive data unless explicitly required and with your consent.

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Contractual necessity – to create and manage your account, provide information or services you request.
• Legitimate interest – to improve our website, security, and user experience.
• Legal obligation – for record-keeping or compliance purposes.
• Consent – only when required (e.g., newsletter subscription, non-essential cookies).

Your Rights Under GDPR

In accordance with the General Data Protection Regulation (EU) 2016/679, you have the right to :

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request portability of your data
• Withdraw consent at any time (for consent-based processing)

You may exercise these rights by contacting us at contact@vossenbio.com.

Data Retention

We keep your personal data only for as long as necessary for the purposes described in this policy, or for the duration required by law. When data is no longer needed, it is securely deleted or anonymized.

Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share your data only with:

• service providers involved in hosting, analytics, or website functionality
• legal authorities if required by law

All third-party providers are GDPR compliant and process your data securely on our behalf.

International Data Transfer

Some of our service providers (e.g., Google Analytics) may process data outside the EU.
Such transfers are always covered by:

• Standard Contractual Clauses (SCCs),
• or equivalent GDPR-compliant safeguards.

We no longer rely on the former “Safe Harbor” framework (invalid since 2015).

Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

Changes to this Privacy Policy

This Privacy Policy replaces the version dated 25/05/2018 and is effective as of 10/12/2025.
We reserve the right to update or modify this Privacy Policy at any time. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If we make significant changes, we will notify you via email or by placing a prominent notice on our website.