Privacy and Cookie Policies

Last updated: 10/12/2025

PRIVACY POLICY

Information Collection

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to:

• your name
• your email address
• your company name
• your phone number
• any information submitted voluntarily through contact forms

We only collect data that is strictly necessary for:

• creating and managing your customer account
• providing access to technical documents and services
• responding to your enquiries
• complying with legal obligations

We do not collect any sensitive data unless explicitly required and with your consent.

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Contractual necessity – to create and manage your account, provide information or services you request.
• Legitimate interest – to improve our website, security, and user experience.
• Legal obligation – for record-keeping or compliance purposes.
• Consent – only when required (e.g., newsletter subscription, non-essential cookies).

Your Rights Under GDPR

In accordance with the General Data Protection Regulation (EU) 2016/679, you have the right to :

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request portability of your data
• Withdraw consent at any time (for consent-based processing)

You may exercise these rights by contacting us at contact@vossenbio.com.

Data Retention

We keep your personal data only for as long as necessary for the purposes described in this policy, or for the duration required by law. When data is no longer needed, it is securely deleted or anonymized.

Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share your data only with:

• service providers involved in hosting, analytics, or website functionality
• legal authorities if required by law

All third-party providers are GDPR compliant and process your data securely on our behalf.

International Data Transfer

Some of our service providers (e.g., Google Analytics) may process data outside the EU.
Such transfers are always covered by:

• Standard Contractual Clauses (SCCs),
• or equivalent GDPR-compliant safeguards.

We no longer rely on the former “Safe Harbor” framework (invalid since 2015).

Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

COOKIE POLICY 

Use of Cookies

Cookies are small text files that are saved on the user’s computer when a website is visited.

A distinction is made between:

• permanent and temporary cookies
• direct and indirect cookies

Permanent cookies remain on the user’s device after the browser is closed; temporary cookies are deleted when the browser closes. Direct cookies are set by our website; indirect cookies come from third parties.

Which cookies do we use and why?

Vossen & Co uses cookies for functional and analytical purposes only.
These cookies make the website easier to use and help us improve the performance of our website. We do not collect personal information through cookies unless you explicitly allow it.

Functional Cookies

Functional cookies (permanent and direct) register visitor preferences (e.g., language choice) and recognize returning visitors.
You can delete these cookies through your browser settings.

Cookies for Analytical Purposes (Google Analytics)

This website uses Google Analytics, a web analysis service provided by Google LLC, for statistical purposes.

Google Analytics uses cookies to analyse how visitors use the Vossen & Co website. The information generated by the cookies (including your IP address, time of visit, browser type, pages viewed, and files downloaded) is transferred to and stored on Google servers.

Google processes this information on our behalf in order to provide aggregated statistical reports.

Important updates regarding GDPR and Google Analytics:

• Your IP address is anonymised before being transmitted to Google.
• Google cannot use this data for its own purposes.
• Data transfers outside the EU rely on GDPR-compliant safeguards (Standard Contractual Clauses).

If you do not want your browsing data to be used by Google Analytics, you can install the official opt-out browser extension provided by Google.

More information about Google’s privacy practices can be found in their Privacy Policy.

Removing and Disabling Cookies

Most browsers automatically accept cookies, but you can delete or refuse them through your browser settings.
Instructions vary by browser; consult your browser’s Help section or visit:
http://www.youronlinechoices.com

Please note that disabling cookies may impact certain functionalities of www.vossenbio.com.

Changes to Privacy and Cookie Policies

This Privacy and Cookie Policies replaces the version dated 25/05/2018 and is effective as of 10/12/2025.
We reserve the right to update or modify these Privacy and Cookie Policies at any time. Your continued use of our website after changes are posted constitutes your acceptance of the updated policies.

If we make significant changes, we will notify you via email or by placing a prominent notice on our website.

Contact Us

If you have any questions about these Privacy & Cookies Policies or wish to exercise your GDPR rights, please contact us at : contact@vossenbio.com